Service Café1.2.16 - App Store
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Publisher Description
This application is created for users of McDonald’s Corporation ServiceCafe IT Service Desk only. Access is protected by valid credentials.
This application offers the following features:
- View list of active tickets including title, description, and status
- View ticket details
- Create new ticket
- Call or chat to service desk personnel
- Request a call back from service desk personnel
- Change password
- Reset password
- Approver tasks
- System dashboard
The application allows optional push notifications containing status updates.
Version History - Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://" 1.2.16 10/10/2018 - Access to Tech Bar functionality through Quick Menu 1.2.15 05/06/2018 A minor update for tickets submitted from the mobile app. 1.2.14 01/12/2018 - System Dashboard now shows major incidents assigned to GTS and GES assignment groups
- Defect fixes 1.2.13 10/24/2017 - Additional service desk numbers
- UI improvements and defect fixes
- Assignment group incident watchlist on System Dashboard 1.2.12 08/16/2017 - RFM dashboard phase-2 enhancements 1.2.11 07/07/2017 - Defect fixes 1.2.10 06/26/2017 - Major incidents for JIRA added to system dashboard 1.2.9 05/15/2017 - Defect fixes
- App analytics improvements 1.2.8 05/02/2017 - UI improvements 1.2.7 04/13/2017 - Updated service desk number for Singapore and UAE
- Remember me feature for auto login
- Defect fixes 1.2.6 04/06/2017 - Defect fixes and performance improvements 1.2.4 02/06/2017 - RFM2 Dashboard 1.2.3 01/20/2017 - Defect fixes for Chat Service Desk 1.2.1 01/13/2017 - Approver tasks
- Service desk phone numbers for UAE and Singapore 1.2.0 01/03/2017 - Change password functionality
- Improved Reset Password functionality
- Defect Fixes
- Performance improvements 1.1.3 09/26/2016 - Fix for default Canadian service desk number when iPhone's region setting is set to Canada. 1.1.1 05/12/2016 - Chat service desk functionality
- Call service desk functionality now have a Canada number
- Fixed an issue with the app installation on iPhone 4S, iPhone 5 and iPhone 5C devices 1.1.0 05/03/2016 - Defect fixes in Password Reset and Call Me Back functionalities
- UI improvements in Request Detail functionality
- Fix for an issue where Apple App Store was not allowing the app to install on iPhone 5
- Improvements in logic to retrieve user's Requests list 1.0.10 04/25/2016 1.0.9 04/19/2016
About Service Café
The company that develops Service Café is McDonald's Corporation. The latest version released by its developer is 1.2.16.
To install Service Café on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Service Café as malware if the download link is broken.
How to install Service Café on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Service Café is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Service Café is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 1.2.16
posted on 2026-10-13
Version History - Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://" 1.2.16 10/10/2018 - Access to Tech Bar functionality through Quick Menu 1.2.15 05/06/2018 A minor update for tickets submitted from the mobile app. 1.2.14 01/12/2018 - System Dashboard now shows major incidents assigned to GTS and GES assignment groups
- Defect fixes 1.2.13 10/24/2017 - Additional service desk numbers
- UI improvements and defect fixes
- Assignment group incident watchlist on System Dashboard 1.2.12 08/16/2017 - RFM dashboard phase-2 enhancements 1.2.11 07/07/2017 - Defect fixes 1.2.10 06/26/2017 - Major incidents for JIRA added to system dashboard 1.2.9 05/15/2017 - Defect fixes
- App analytics improvements 1.2.8 05/02/2017 - UI improvements 1.2.7 04/13/2017 - Updated service desk number for Singapore and UAE
- Remember me feature for auto login
- Defect fixes 1.2.6 04/06/2017 - Defect fixes and performance improvements 1.2.4 02/06/2017 - RFM2 Dashboard 1.2.3 01/20/2017 - Defect fixes for Chat Service Desk 1.2.1 01/13/2017 - Approver tasks
- Service desk phone numbers for UAE and Singapore 1.2.0 01/03/2017 - Change password functionality
- Improved Reset Password functionality
- Defect Fixes
- Performance improvements 1.1.3 09/26/2016 - Fix for default Canadian service desk number when iPhone's region setting is set to Canada. 1.1.1 05/12/2016 - Chat service desk functionality
- Call service desk functionality now have a Canada number
- Fixed an issue with the app installation on iPhone 4S, iPhone 5 and iPhone 5C devices 1.1.0 05/03/2016 - Defect fixes in Password Reset and Call Me Back functionalities
- UI improvements in Request Detail functionality
- Fix for an issue where Apple App Store was not allowing the app to install on iPhone 5
- Improvements in logic to retrieve user's Requests list 1.0.10 04/25/2016 1.0.9 04/19/2016
version 1.2.16
posted on 2018-10-10
- Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://"
version 1.2.16
posted on 2018-10-10
Oct 10, 2018
Version 1.2.16
- Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://"
Disclaimer
Official App Store Link
We do not host Service Café on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Service Café is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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